100 Jackpot Place,OK 74370Wyandotte
Overview |
Western Canada's only AAA Four Diamond Casino Resort. Visit the River Rock Casino Resort in Richmond BC for an unrivaled, ultimate entertainment experience. At this time, River Rock Casino Resort does not yet have approval to reopen Casinos in the Province of BC and therefore the date that we will be reopening our resort is yet to be determined. SugarHouse Casino, the first casino in Philadelphia, is located on the picturesque Delaware River waterfront. This premier gaming and entertainment destination, open 24/7, offers a complimentary mix of table games, slots, restaurants and a VIP Lounge. The Bay is just down the hill from the Casino and includes six cabins, more than 70 campsites with electrical hookups, two boat ramps with access to Lake Oahe and a convenience store. It’s the perfect place to fuel up and buy supplies for your next fishing, hunting or camping trip.
River Bend Casino & Hotel is set in Wyandotte, 28 mi from Joplin. There is a casino on site and guests can enjoy the on-site bar.
Every room includes a flat-screen TV with cable channels. Some units have a seating area for your convenience. You will find a coffee machine in the room. Rooms come with a private bathroom. Extras include free toiletries and a hairdryer.
There is a 24-hour front desk at the property.
You can play billiards at the hotel. The nearest airport is Northwest Arkansas Regional Airport, 66 mi from the property.
Rooms: 2
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
These are general hotel policies for River Bend Casino & Hotel. As they may vary per room type, please also check the room conditions.
From 15:00 hours
Until 11:00 hours
Cancellation and prepayment policies vary according to property type.
Free!Up to two children under 16 years stay free of charge when using existing beds.
All older children or adults are charged USD 15 per night for extra beds.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 6.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
The property reserves the right to pre-authorize credit cards prior to arrival.
There will be an authorization charge to cover incidentals put on each guests credit card. Cash customers will have to have a valid credit card we can authorize or pay the deposit in cash.
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“While the amenities our customers have come to know and love may be somewhat limited for the time being, the ability to safely welcome back our team members and guests remains our top priority. With this in mind, we worked closely with the Missouri Gaming Commission, state and local leaders, and public health officials to finalize comprehensive Phase I reopening protocols and new health and safety precautions. Our returning team members will be trained on these procedures and our guests will see reminder signage about them throughout the property. These new protocols include, but are not limited to, the following:
We are grateful for the overwhelming support, patience, and understanding from our customers through these unprecedented times.”
Table game seating will be limited, and some slot machines will be placed out of service.
Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
The Beerhouse: Open for to-go orders only.
Sunday – Thursday: Noon – 10 p.m.
Friday & Saturday: Noon – Midnight
Please use casino bars or beverage servers for all drinks; self-serve beverage stations will be closed.
Asia Noodles: Open for to-go orders only
Daily: 6 p.m. – 2 a.m.
Club 38: Temporarily Closed
Cibare Bakery: Temporarily Closed
Burger Brothers: Temporarily Closed
1904 Steak House: Temporarily Closed
The Great Food Exposition: Closed
The hotel has reopened.
The Fitness Center and valet will all remain closed.
All live entertainment has been suspended at this time.
Is the Casino Open and what are the Hours of Operation?
• The casino is open 24/7.
• Beerhouse is open for to-go orders only, from noon – 10 p.m. Sunday – Thursday and noon – midnight Friday – Saturday.
• Asia Noodles is open for to-go orders only, from 6 p.m. – 2 a.m., daily.
• Burger Brothers is temporarily closed.
• Cibare Barista is temporarily closed.
• 1904 Steakhouse is temporarily closed.
• Great Food Exposition Buffet will remain closed.
How are you promoting health and safety?
We adhere to robust cleaning practices, social distancing, and encourage use of masks. We have also implemented:
1. Signage at entrances depicting a checklist of COVID-19 symptoms asking team members and guests to refrain from entering the property if necessary.
2. Guests are encouraged to sanitize their hands upon entering the property and use sanitizer stations located prominently throughout the property.
3. Signage and floor markers are installed where lines normally form for customer queuing.
4. Team members and vendors are required to wear masks and undergo a health screening each day, including temperature checks, prior to entering the property.
5. Based on the ruling by the St. Louis County Health Department, and in order to help reduce the spread of COVID – 19, River City Casino will be requiring all persons in public areas will be required to wear a mask covering the face and nose. Patrons may remove masks temporarily while eating or drinking or when asked by casino staff for identification. Guests not adhering to these requirements will be advised of the requirements and warned that if they continue to disregard they will be asked to leave the property.
6. Increased frequency of cleaning and deep cleaning high touch point areas is taking place.
Can I wear a mask or gloves for safety reasons?
Yes. Every guest that enters the casino is required to briefly show their uncovered face at the turnstile location prior to entering. Gloves are acceptable to wear.
What specifically are you doing to encourage social distancing?
Some slot machines are placed out of service and we are reducing the number of positions available at table games. Plexiglass dividers are installed at many counters. Casino capacity will also limited as needed.
What happens if the casino gets full?
Contingency plans are in place and include queuing lines at the entrances, with priority access lines for Owners Club and Elite guests.
Do I have a Free Play bonus offer available? What about gift giveaways, drawings and events?
You can view any available offers at mychoice.com. Make sure your email has been updated at mychoice.com in order to receive notification of upcoming offers. If we are unable to connect with you via email, you will miss out on valuable offers! We have no gift giveaways or drawings planned at this time. Other events will be scheduled at a later date.
When will you open the restaurants?
• Beerhouse is open daily for lunch and dinner from noon – 10 p.m. Sunday – Thursday and from noon – midnight Friday and Saturday. Face coverings are required to enter restaurants and can be removed once seated.
• Asia Noodles is open from 6 p.m. – 2 a.m., Friday through Monday.
• Club 38 is open Monday – Saturday from 4 p.m. – 10 p.m., and Sunday from 2 p.m. – 8 p.m.
• Cibare Barista will be open daily from 7 a.m. – 1 p.m.
• Burger Brothers is open from 5 p.m. to 3 a.m. Wednesday and Thursday and Noon to 3 a.m. Friday through Sunday.
• 1904 Steakhouse is open 5 p.m. to 10 p.m., Friday through Sunday. Indoor and outdoor seating will be available.
When will you open the hotel?
The hotel has reopened. The Fitness Center remains closed.
What about my tier status and mycash?
1. No tiers were downgraded during the closure.
2. We are providing guests a minimum of 12 months to earn their tier status for 2021.
3. We are suspending mycash expiration until further notice.
What else should be noted?
Please note the following:
• To avoid lines at the cashier, we recommend using kiosks to cash tickets and break bills.
• Please use casino bars or beverage servers for all drinks; self-serve beverage stations are closed.
• Valet service is temporarily not available.
• The VIP Lounge is open with limited service for Elite and Owners Club guests from 4 p.m. – 10 p.m. Monday – Thursday, 4 p.m. – midnight Friday – Saturday and 10 a.m. – 4 p.m. Sunday.
• The best way to stay up-to-date is through Facebook and by visiting our website. We’ll be posting live updates and more information as it becomes available.